Frequently Asked
New products and forms of training always raise questions. Here are the answers to the most common questions.
Yes, we offer exchanges if your product is faulty or damaged upon arrival. Simply send us a message at info@spinegym.com and we can provide you support with the exchange.
Simply use our returns form and send the product back via your nearest post office under our 30 day money back guarantee promise.
If you are not 100% satisfied with your SpineGym then you are fully protected by our 30 Day Money Back Guarantee** As soon as we receive the package back we will refund your original payment method within 2-3 working days. This 30-Day Money Back Guarantee is subject to your acceptance of our Terms & Conditions.
The estimated delivery time is 4-5 working days. If the order includes more than one product, we will attempt to deliver all the products available in one delivery.
Simply send a message to info@spinegym.com and we can help assist you from there.
SpineGym is suitable for everyone, including groups with special requirements. The exercises are carried out either standing up or sitting down, depending on the SpineGym exerciser model. Strengthening the abdominal and back muscles is particularly important for people with back or balance problems, who already suffer from issues caused by weak muscles.
Just 4 or 5 minutes of exercise 3 or 4 times a week is enough. Results will become apparent soon after starting regular exercise. The pace of development depends on how strong the stabilizer muscles were to begin with, on whether the exercises are performed in the correct position, and on how regularly they are carried out.
Strengthening the deep core muscles that are essential for posture is important for everyone, and you can start training anytime. SpineGym training is especially beneficial to you if you suffer from regular back pain, your physical ability or work ability has decreased, or your work involves long periods of sitting still. SpineGym training is also effective in preventing backaches from arising at all. Strengthening stabiliser muscles with SpineGym training can also boost your performance in your specific sport. Exercising the midsection will have a positive impact on balance within a few weeks for people of all ages.
If you spend long periods sitting down, your deep core muscles become deactivated. Then, when you stand up, you back lacks the protection provided by these muscles. Good ergonomics and correct working postures are important but your body also requires physical activity. Regular exercise with the SpineGym helps prevent this deactivation by activating tight hip flexors, loosening up the chest muscles, and improving spine mobility and blood flow in the area. The training affects all the deep muscles and posture, from the calves to the shoulders and neck. When your muscles are mobile and loosened up, you find it easier to carry out your daily tasks.
You can use SpineGym wherever you like: At home or work; even in a hotel room. The lightweight device is quick and easy to pack in a bag and to take with you on any trip. If you always train in the same place, it is easiest to keep SpineGym assembled and ready to use. This stylish training partner does not need to be stashed in a cupboard or under the bed.
Unlike other commonly used midsection exercise equipment, SpineGym allows exercises to be carried out in a natural position, standing up, and with small movements. Because of this, SpineGym is also suitable for people with back problems whose symptoms are aggravated by more extensive movements and uncomfortable positions.
Strong stabiliser muscles and good posture play a significant role in maintaining well-being and physical ability in older age. They also contribute to good balance and coordination, which help reduce the risk of falls. SpineGym training also comes in handy in the rehabilitation of muscles after illness, injury, or an operation. The exercises can be carried out either standing up or sitting down, depending on the SpineGym model.
If you have chosen to Pay After Delivery (with a 14 or 30 day grace period), Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. If you do not pay Klarna within the grace period, late fees may apply.
Neither Klarna nor SpineGym run credit searches against you that could impact your credit rating. Klarna may run a quotation search which is an enquiry which only you, and other companies, can see and which does not affect credit scoring.
Payment information is processed securely by Klarna. No card details are transferred to or held by SpineGym. All transactions take place via connections secured with the latest industry standard security protocols.
After SpineGym has sent your order, you will receive an email with payment instructions, telling you when you need to pay by, it’s typically 14 or 30 days after the order is shipped. If you do not have your email to hand, you can contact Klarna’s Customer Service here.
If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It’s very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.
Although Pay After Delivery is widely promoted it is not always universally available. The Pay After Delivery method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the e-store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout
Yes SpineGym can be used in conjunction with the degeneration of the whole spine. As this condition changes quite drastically from person to person, we advise to get advice from your physio/doctor to see if SpineGym could be suitable for yourself
For some cases yes SpineGym is very suitable. Both problems can be so different from one person to another. For example scoliosis can be so “light”, that the person doesn’t even know having it. On the other hand it can be so severe, that it totally distorts the posture, making it sometimes impossible to get into the training position. So the answer is yes, but the final answer for the personal suitability comes only by having tested the device.
Yes SpineGym has been used following spinal decompression surgery. The trick is that the exercise needs to be done VERY carefully. At the beginning it is only about stretching up in the device so, that the belt & shoulder paddings give just a minimal resistance to this “straightening of the back”. The same is valid also for the abdominal side; very, very small movement with just a hint of force. The rotatory movements are completely forbidden. At a later stage they can be performed, but with just a very small movement. The core muscles are activated already with a slightest of movement. Actually the core is exercised most effectively when the force used remains under 30% of the maximal force
We work in partnership with the London Spine Clinic to bring you a product that has been designed to strengthen spinal core muscles. The clinic thinks the product is fantastic, on a weekly basis they recommend the product to their clients both pre/post operation for spinal surgeries. For more information, check out what they think about SpineGym